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File SchoolArticle 002A guide to keep

Why Does My Logo Look Blurry?

Find the right original, check the size, and stop a small image becoming a big problem.

A pixelated symbol and a smooth vector symbol on glass plaques beside a magnifying lens in a violet-lit landscape
Start with the original. Then choose the size.

A sharp logo starts before the upload.

Your logo looks clean in the delivery folder, but soft on a flyer or fuzzy on your website. The design may be fine. The version being used, how far it has been enlarged, or the way an app displays it can be the problem.

Start with the file you received, rather than a screenshot of it. A picture saved from a message or copied out of a preview might be a smaller version. Download the original attachment or delivery package and compare that file with the one you are placing.

Quick first check: open the original file in a suitable viewer. If it looks sharp there but soft after upload, check the destination’s image requirements, cropping, and display size before changing the artwork.

Pixels have a limit. Paths can scale.

A PNG or JPG is made from a fixed grid of pixels. Enlarging it asks those same pixels to cover more space. Edges can become soft or blocky. A 300-pixel-wide logo is a small image even if the filename says “high-res.”

Vector artwork uses shapes and paths. Those paths can be redrawn cleanly at different sizes, making a suitable vector original useful for a sign, a large print layout, or a website that accepts SVG.

The extension alone is not enough: an SVG, PDF, EPS, or AI file can include a pixel image. A tiny JPG placed inside a PDF is still a tiny JPG. Ask for the original vector artwork if it exists; do not assume every logo has a vector source.

Also check the viewing scale. A small web export inspected at an extreme zoom is not a fair preview of its intended use. Judge the file at its actual placement size, then check the finished result on the destination.

Choose the version for the job.

  • For a website: use a suitable SVG if the website supports it, or a PNG exported at the required pixel dimensions. Tell the designer how large the logo will appear and where it sits.
  • For social uploads: follow the platform’s current format and size guidance. Keep important artwork away from crop edges and inspect the uploaded result.
  • For print: send the supplied production artwork or vector original when requested. Confirm final size and image requirements with the printer.
  • For a transparent background: use an export that actually contains transparency. A white rectangle around a JPG will not disappear when placed on a dark design.

Keep the original delivery safe and make a separate copy for each use. Repeatedly saving a lossy JPG can discard detail. Converting that worn-down copy to PNG will not restore what has already been lost.

A simple print-size check.

Divide the image’s pixel width by its intended width in inches. That gives the image’s pixels per inch, or PPI, at that size. For example, 1200 pixels across a 4-inch placement gives 300 PPI.

This is a size calculation, not a print-quality approval. The original detail, viewing distance, artwork, and supplier’s requirements still matter. Changing a resolution setting from 72 to 300 without adding pixels does not create missing detail.

Check the pixels you have.

300 PPI at 4 inches wide. Confirm the required PPI with your printer; this calculation does not approve the artwork.

To calculate manually: image width in pixels ÷ intended width in inches = PPI.

What to send when you need help.

Send the original logo file, the page or layout where it looks wrong, and the size you need it to appear. Include a screenshot showing the problem as a reference, while keeping the actual artwork attached separately.

A useful message is: “This logo looks soft in our website header. Here is the page link, the original PNG, and a screenshot. Can you check whether we need a larger export or a vector version?”

If the only surviving artwork is a small image, a designer may need to recreate it. Automatic enlargement can estimate extra pixels, but it cannot guarantee the original shapes, lettering, or detail. Check a proposed repair carefully before approving it.

The next step: identify the destination and final size first. Then choose or create the export that fits.

Need a hand with the next step?

Tell TFX what you are trying to do and where you are getting stuck.

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References & editorial notes

Practical guidance for TFX clients. Software steps and service arrangements can vary. Reviewed October 26, 2026. These primary references support the technical details.